How can you run a packet capture in the Zscaler Cloud Connector (ZCC)?

To run a packet capture in the Zscaler Cloud Connector (ZCC), the correct option is to enable packet capture in the ZCC Portal and follow specific steps. This process allows an administrator to collect data relevant to the network traffic being processed by ZCC, enabling them to troubleshoot issues effectively or analyze the traffic patterns for performance monitoring.

By utilizing the built-in features of the ZCC Portal, administrators can configure and initiate packet captures without needing additional tools or external software. This capability is critical for understanding the nature of the traffic and identifying any potential issues within the network that could affect performance or connectivity.

The other options do not align with the most efficient method for conducting packet captures. While reaching out to support might provide help, it is not the primary means to capture packets. Similarly, external software would introduce unnecessary complexity and may not integrate seamlessly with ZCC. Lastly, claiming that packet captures are not supported in ZCC is incorrect, as the platform does have functionality to facilitate packet captures when enabled through the proper interface.