How does Zscaler handle user authentication within Zero Trust Exchange?

Zscaler handles user authentication within the Zero Trust Exchange primarily by mapping the user domain to the Identity Provider. This approach aligns with the principles of Zero Trust, which emphasizes that no user or device should be trusted by default, regardless of their location within or outside the network perimeter.

In this model, Zscaler leverages identity providers (IdP) to authenticate users. When a user attempts to access applications or data, Zscaler checks the user’s domain against the IdP, ensuring that the identity is confirmed, and secure access can be established based on that validation. By using this method, Zscaler can manage access more granularly, enforcing policies based on user identity and context rather than just IP address or location.

This mapping facilitates Single Sign-On (SSO) experiences, allowing users to authenticate seamlessly while still ensuring robust security measures are in place. It also allows for the integration of multifactor authentication (MFA) and other security enhancements provided by modern IdPs, ensuring that user sessions remain secure while minimizing friction and improving user experience.

Other methods such as validating user credentials directly might not be as adaptable or push the best practices in modern security frameworks. Biometric verification methods, while secure, are not typically a direct part of