What can administrators receive alerts about in Zscaler incident management?

Administrators in Zscaler incident management can receive alerts about DLP (Data Loss Prevention) and CASB (Cloud Access Security Broker) incidents. This is crucial because these incidents involve sensitive data and security compliance, which are top priorities for organizations. DLP policies help to prevent the unauthorized sharing of sensitive information, while CASB solutions monitor and secure data across cloud services. Alerts related to these incidents enable administrators to respond promptly to potential data breaches or policy violations, thereby enhancing the organization's security posture.

While system performance metrics and software updates are important for maintaining operational efficiency and keeping systems current, they do not directly relate to incident management in the same way as DLP and CASB incidents. User training completion, although valuable for overall cybersecurity awareness, is more about employee education rather than real-time incident management and alerts. The focus of incident management is on detecting, responding to, and managing security incidents, which is why alerts for DLP and CASB incidents are particularly relevant.