What is the first step in the detection and response workflow for an admin?

Boost your skills with Zscaler Digital Transformation Administrator Exam prep. Use flashcards and multiple choice questions with hints and explanations to get exam ready!

The first step in the detection and response workflow for an admin is to visit the alert screen for predefined security alerts. This step is crucial because it allows the administrator to gain immediate visibility into potential security incidents or threats that have been detected by the system. The alert screen typically consolidates important notifications and provides context about the nature of these alerts, enabling the admin to prioritize responses effectively based on the severity and implications of the threats.

By starting with the alert screen, the admin can ascertain what issues require immediate attention, which is essential for maintaining the organization's security posture. This step sets the stage for further investigation and response actions, as the administrator can then decide whether to perform a deeper analysis, run additional scans, or take corrective measures based on what they observe.

Other options may represent useful components of the overall security management process, but they do not serve as the initial step in the detection and response workflow. For example, running a system scan could be part of a follow-up action after reviewing alerts, as could conducting a risk assessment. Contacting support is generally a step taken after the admin has assessed the situation based on alerts or findings, rather than a first action in the workflow. Thus, visiting the alert screen is the logical first step for detecting and

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