What is the main purpose of UCaaS Monitoring in Zscaler?

The main purpose of UCaaS Monitoring in Zscaler revolves around troubleshooting performance issues with Unified Communications as a Service (UCaaS) applications such as Microsoft Teams and Zoom. This function is essential in an enterprise environment where reliable communication platforms are crucial for daily operations. By utilizing UCaaS Monitoring, organizations can gain insights into call quality, latency, jitter, and packet loss, which are critical metrics for ensuring high-performing communication services.

Effective monitoring allows administrators to identify and address issues in real-time, which is vital for maintaining productivity and ensuring that users have a seamless experience while using collaboration tools. The ability to analyze these performance metrics is specifically designed to enhance the user experience and ensure that communication services run smoothly across the organization. Thus, option C accurately captures the essence and main functionality of UCaaS Monitoring within the Zscaler ecosystem.