What is the primary purpose of Zscaler Digital Experience (ZDX)?

The primary purpose of Zscaler Digital Experience (ZDX) is to provide visibility into local Wi-Fi signal strength and egress latency. This functionality is crucial for ensuring a seamless user experience, especially in environments where end-users rely on wireless connectivity for accessing cloud applications and services. ZDX enables organizations to monitor not just the performance of applications but also the underlying network conditions that can affect user experience, such as Wi-Fi signal quality and the latency experienced when data exits the organization’s network.

Understanding local network conditions allows IT teams to troubleshoot issues that may arise due to poor Wi-Fi connectivity or excessive latency, which can lead to diminished application performance and user dissatisfaction. By focusing on these aspects, ZDX empowers businesses to take proactive measures to enhance and optimize their end-user experience, particularly in a landscape where many applications are hosted in the cloud.

In contrast, while monitoring cloud application performance is important, it is not the specific focus of ZDX's primary purpose. Similarly, enhancing user authentication processes and securing network traffic from threats are critical aspects of Zscaler's overall offerings, but they fall outside the scope of what ZDX is designed to address.