What kind of performance does ZDX monitor for remote work setups?

ZDX, or Zscaler Digital Experience, is designed to provide insights into user experiences across various digital services, especially in remote work environments. The focus of ZDX is on overall network performance and application performance because these factors are critical for ensuring that remote employees can work effectively and efficiently.

Monitoring overall network performance encompasses the evaluation of bandwidth usage, latency, packet loss, and connectivity, which are vital for maintaining seamless communication and access to resources. Application performance monitoring goes beyond just the network; it also looks at how applications perform in real-time, including load times and response rates, which are essential for productivity.

The combination of monitoring both network and application performance allows organizations to identify potential bottlenecks, troubleshoot issues, and optimize the user experience for remote workers. This capability is crucial in a hybrid work environment, where users rely on cloud-based applications and services, ensuring that they can maintain a high level of productivity regardless of their physical location.