What type of reports can help provide insights for IT administrators in Zscaler?

Forensic reports are crucial for IT administrators as they offer detailed insights into network activity, security incidents, and the effectiveness of security measures in place. These reports allow administrators to trace and analyze events that may have compromised network integrity, enabling them to investigate security breaches, understand attack vectors, and make informed decisions to strengthen defenses. Forensic reports provide a comprehensive view of user behavior, application interactions, and data exposure, which can help identify patterns that contribute to potential vulnerabilities or risks.

While performance comparison reports can offer insights into how systems are performing relative to one another, SLA compliance reports focus specifically on adherence to agreed-upon service levels, and user satisfaction surveys gauge users' perceptions and experiences. Each of these report types serves a different purpose, but forensic reports stand out in their specific focus on security and incident analysis, making them invaluable for maintaining a secure and well-monitored IT environment.