Where can users go for inquiries about Zscaler's features and basic troubleshooting?

Users seeking information about Zscaler's features and basic troubleshooting should turn to the Zscaler Help Documentation Portal. This portal serves as a comprehensive resource that provides detailed documentation, guides, and articles covering various aspects of Zscaler products and services. It is designed to help users understand how to utilize the features effectively and offers troubleshooting steps for common issues encountered while using Zscaler solutions.

The Help Documentation Portal is particularly crucial for users who require in-depth technical information or guidance on specific topics, making it an essential tool for both new and experienced users in their endeavor to maximize their use of Zscaler products.

While the Zscaler Community Forum facilitates user discussions and peer support, it is primarily a platform for sharing experiences and tips rather than an official source of documentation. The Product Updates Page is focused on informing users about new features and updates rather than day-to-day inquiries. Finally, Zscaler Customer Service Contact provides direct support but is more suited for complex or account-specific issues rather than general inquiries and basic troubleshooting.