Which log file should be checked for installation issues in Zscaler?

For troubleshooting installation issues in Zscaler, the Setupapi.dev logs are highly relevant. These logs are specifically aimed at recording the actions and events that occur during the installation of software and drivers on Windows operating systems. When an issue arises during the installation process, these logs can provide detailed insight into what went wrong, including error messages and warnings that can help diagnose the problem more effectively.

The Setupapi.dev logs contain critical information about the installation process, such as the installation attempt details, device setup information, and any failure codes. This makes them an essential resource for identifying and resolving installation issues specific to Zscaler or any other software.

Other log files, such as Event Viewer logs and System logs, while useful for general system monitoring and troubleshooting, do not specifically target the installation activities. Zscaler service logs are primarily focused on the operational aspects of the Zscaler service itself, rather than the installation phase. Therefore, for direct insights related to installation issues, the Setupapi.dev logs are the most suitable choice.